Water is a blessing without which nothing can survive on the face of this earth. Despite this, Pakistan is going through a grave problem that relates to water and as being responsible citizens if this country, it is our duty to save water for our future generations. By saving water, we mean being in a position to store it properly and for that our government is trying its level best. With that being said, it is without a doubt that one must be punctual in paying bills of this utility because our negligence can cause some serious trouble. In this article, we’ll shed light on different agencies operating in this domain.
Water and sanitation agency (WASA):
As the name suggests, WASA is a Governmental body which has been entitled to the job for Planning, Designing, Development and Maintenance of Water Supply and Sewerage and Draining System in our beloved country Pakistan. Its goal is to facilitate the state by providing clean, safe, reliable and efficient water supply to meet the demand of the entire country which includes all Government and Public sectors. To divide the burden on this sole authority, the government has assigned it assistance by dividing its role into FWASA, HWASA, LWASA, QWASA, RAWASA, and GWASA. These subdivisions are responsible for managing water affairs of different provinces.
WASA Water Bill Payment Online:
Since technology is reaching new heights of success, so WASA has also taken the initiative to make payment of water bills easily and convenient. The good thing is that now you can pay bills at the comfort of your home and this would allow most of you to pay bills without any hassle. Now you must be wondering how does it work. All you’ve to do is pay your bill to any of the following banks:
- National Bank of Pakistan
- Allied Bank
- Bank of Punjab
- Pakistan Post
- Bank Al Habib
- Bank Alfalah
- Askari Bank
- Meezan Bank
- Burj Bank
- Askari Bank
- JS Bank
- Citi Bank
We believe this lengthy list will certainly create ease for you and paying bills couldn’t be made easier.
WASA duplicate bill:
WASA truly understands that a person may end up misplacing the bill due to any reason and bearing that circumstance in mind, WASA has come up with a viable solution. All you’ve to do is visit ‘WASA water duplicate bill’ page and enter your account number. Once that is done submit your account number, and a page will appear with your water bill. So you see, this process will hardly take a few seconds given that you’ve your details. If you believe your account number isn’t correct so contact them and their staff will surely assist you.
Mobile users will face a screen problem issue while checking the WASA bill. click the below button to check your duplicate bill.
WASA water complaint:
It will bring us to another matter of utmost significance. If you believe that you did invalid bill transaction and there may be any reason such as human error or negligence so instead of procrastinating it’s best to head over to contact with Complaint Center OR Register a complaint. One of their employees will contact you at their earliest convenience.
You can contact to WASA complaint centers 24/7 via these numbers:
- 1334 (Central Complaint Center)
- (042) 35757425 (Head Office, Gulberg II, Lahore.)
Lodge a complaint:
To make things a bit more transparent, you may need to consider:
Complaints (don’t require documentation):
WASA’s Customer Service Centers of Revenue Divisions finalized these following complaints without any written request application.
- Duplicate bills
- One term surcharge adjustment
- Billing history
- Other information about billing
Complaints (require documentation):
The Following Complaints, WASA’s CSR of Revenue Divisions needed in the written form along with a copy of national identity card as well as the required important documents at their office.
|WASA Complaint Require Documentation|
|Adjustment of wrong debit|
|Adjustment of wrong payment|
|Adjustment of more than ones surcharge|
|Adjustment of un-meter payment account on conversion|
|Adjustment of security|
|Adjustment of meter cost|
|Bill not issued/no received regularly|
|Correction of bill|
|Correction of area|
|Correction of property number|
|Correction of address|
|Confirmation of payment|
|Construction to domestic|
|Construction to commercial|
|Commercial to domestic|
|Conversion to meter A/c|
|Change of name|
|Change of tariff|
|Disconnection on request|
|Domestic to commercial|
|Domestic to charitable|
|Domestic to construction|
|Installation of meter|
|Installation of test meter|
|No sewer at site|
|Division of bill on actual reading|
|Revision of average as per area|