PTCL helps his customer with two amazing PTCL Live Chat support options. The number one is with their official website and the second option is online PTCL chat with facebook. The most popular chat service (everyone using) is available on their official site, but you can chat live with their Facebook official page, which also has a fantastic response.

PTCL Live Chat support is different from PTCL’s SMS claim system and online PTCL claim registration. The goal of this is to provide real-time support to their users. PTCL customers can discuss all their queries about PTCL.
The company provides the online live chat support service for the rapid resolution of customer inquiries. Calls from call centers or hotlines to register complaints can eliminate customers after a few minutes. Sometimes customers have to wait a long time before logging into the wizard.
Table of Contents
Live PTCL Chat with their Official Website:
If you want an instant response, you must go with the Official PTCL Web. Because when you go to their site and open live chat option then a pop-up window will open. Where you will put your name, email, phone number, and question. Discuss your problem and get instant help. After the chat, you can also share your experience and rate the quality of the answers you received, the speed of response, and overall rating.
PTCL Live Chat Schedule:
Online PTCL live customer chat wizard will be available from Monday to Saturday for 12 hours a day and slots will remain the same from 9 am to 9 pm.
Do you want to Chat?
Online PTCL Bill Live Chat with Agent (Complete Guide):
We will do live chat with agent. You can see the preview that you may fill out.
STEP # 01
Here is the first step you have to write your name in the 1st Inbox. As we use ‘John Doe’ its just an example.
STEP # 02
Now the second step is to write down your Email ID in the next box, and more than that Email ID should be active.
STEP # 03
In the third box, your Cell Number is required so, and it should be active. Here we used ‘123456’ may your number may look like this +92 300-1234567
STEP # 04
At last, we have the final step here. So, we have to write down your queries and issues which we want to resolve.
PTCL Live Chat Not Working:
Sometimes live chat support does not follow this time and these days. In this type of situation, when you try to access live chat, the following message appears: “Thank you for your request. Our hours of service are 9 am to 5 pm Pacific Time, Monday to Friday. If you try during service hours and still receive this message, please try again after a while. “
Facebook Live Chat:
Facebook Live chat is my favorite option. When I am facing any issue regarding PTCL Bill or any other problem, I go with the official Facebook fan page. You will not get an instant response but will get a fast response ASAP. Best thing is you don’t need to create any ticket system. You need to tell your problem if they need any information they will get from you.
Chat Services is available 24/7 (Monday to Saturday).
Click below button to chat with PTCL.
Answers of Frequent Asked Question (FAQ’s):
BILLIN GISSUE
Yes, Salman Bhai! What is the issue you are facing? Pakbills.pk will happy to help you.
Ptcl speed is too much slow
Which package are you using!